Staples Easy Button Smart System
The Staples Easy System employs sophisticated voice recognition and artificial intelligence to simplify customer ordering through text, and voice using the Staples Advantage app, email and the Easy Button. We developed the user experience for the system, branding, messaging, video and the industrial design for the Easy Button.
We also collaborated with the Staples Innovation team to develop the core technology that powers the Easy System. The system is currently in beta testing.
The Ask
Create a connected experience that delivers supplies and services to customers when and where they need them. Streamline the approvals and fulfillment process to get solutions to businesses fast.
TIMELINE: 24 WEEKS
That was easy.
The Easy System is a fully-responsive office companion that employs voice recognition and AI to simplify the supply ordering process via text, voice, email or a literal push of a button. IBM Watson is the brain behind the experience, turning what you say into data and turning that into solutions. With this new tool, administrators can manage costs and maintain control of ordering so offices can stay stocked and ready to work.